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The conference is in Paris (Beffroi de Montrouge), on April 1-2 2025.Standard seat : 525€ until March 20.
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🇬🇧 The Socio-Technical Approach to Reliable Systems at Zalando
Tuesday April 1, 2025 11:15 - 12:15 CEST
Feedback Loop - 90p
The Socio-Technical Approach to Reliable Systems at Zalando

In the talk, we explore how reliability engineering ("SRE") is fundamentally a socio-technical challenge. Drawing from real-world lessons at Zalando, we’ll walk through how systems thinking, structured incident processes, and SLO-driven prioritization help organizations steer reliability without slowing down innovation. You’ll learn practical frameworks for balancing developer productivity, on-call health, and system resilience, and leave with actionable insights on how to embed reliability into your company’s engineering culture.

Sum up the session in only 1 sentence
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What are the 3 top takeaways from your session or workshop?
Reliability is a Socio-Technical Challenge Systems Thinking is Key to Scaling Reliability SLOs are More Than a Metric—They’re a Decision-Making Tool

Speakers
avatar for Heinrich Hartmann

Heinrich Hartmann

Senior Principal SRE, Zalando
Who are you?Heinrich is a seasoned industry expert with more than 10 years in the field or monitoring and observability. Currently he is Senior Principal SRE at Zalando where he overseas reliability engineering at a company-wide level and co-host of the CASE Podcast, where he explores... Read More →
Tuesday April 1, 2025 11:15 - 12:15 CEST
Feedback Loop - 90p
  Tech, Conference

Attendees (1)


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